Terms and Conditions

Acceptance of Terms

Using https://waterdamagerestorationplano.net/ means you accept these Terms and Conditions as posted. Water Damage Restoration Plano may update these Terms, and the latest version will be on this page.

If you keep using the website after updates, you agree to the revised Terms. These rules apply to all visitors, clients, and users in Plano, Texas.

Services

Water Damage Restoration Plano offers water damage repair, drying, and restoration in Plano, Texas. Services include on site assessments, but availability depends on project size and location.

We may use third party vendors, like subcontractors, for specialized tasks. Our team, founded in 2015 by Matthew Williams and Jonathan Lane, works to meet industry standards, but we cannot guarantee specific outcomes.

Quotes, Billing, and Payment

We provide estimates based on initial assessments, but final invoices may differ due to unforeseen issues. Change orders are agreed upon before extra work. Deposits may be required. We accept major credit cards and checks.

Late balances may incur fees, and disputes must be raised within 30 days. Clear communication ensures billing accuracy for clients in Plano, TX.

Insurance and Claims Assistance

We assist with insurance claims by providing photos and documentation. However, Water Damage Restoration Plano does not control insurer approvals or payments.

These decisions are made solely by your insurance provider. We work to supply accurate records to support your claim, but outcomes depend on your policy and insurer.

Scheduling, Access, and Site Conditions

We schedule access windows for assessments and work. Clients must provide utilities and property permissions. Hazardous conditions, pets, or minors may pause work for safety.

We may stop if conditions are unsafe or access is blocked. Clear communication helps ensure smooth project progress in Plano, Texas.

Health and Safety

Our team is trained to IICRC standards and uses PPE, containment, negative air, and EPA registered disinfectants when needed.

We follow Plano, Texas safety rules to protect clients, workers, and properties. Our processes aim to keep job sites safe and clean during restoration.

Customer Responsibilities

Clients must remove valuables when asked, disclose preexisting damage, and follow safety and drying instructions. Cooperation helps us complete work safely and effectively.

Failure to meet these responsibilities may delay or impact the restoration process in Plano, TX.

Warranties and Disclaimers

We offer a limited workmanship warranty for services, covering defects in our work for one year. Exclusions include preexisting damage, normal wear, hidden conditions, acts of nature, or third party failures. No additional warranties are provided beyond what is stated here.

Limitation of Liability

Our liability is limited to the amount you paid for the specific service. We are not responsible for indirect or consequential damages, like lost profits, to the extent allowed by law. This protects both parties in Plano, Texas.

Cancellations and Rescheduling

To cancel or reschedule, notify us in writing. Fees may apply for late cancellations, except for emergency work. We aim to accommodate changes but may charge for costs incurred. Contact us early to avoid issues.

Intellectual Property

Website text, images, and logos belong to Water Damage Restoration Plano or our licensors. You may not copy or use them without written permission. This protects our brand and content in Plano, TX.

Privacy and Data

Our Privacy Policy, available on https://waterdamagerestorationplano.net/, explains how we handle your data. Job photos and reports are used for documentation and insurer reviews. We protect your information and use it only for restoration purposes.

Third Party Links and Tools

Any external resources mentioned are for convenience. Water Damage Restoration Plano is not responsible for their content or performance. Use them at your own discretion, as we cannot control third party tools.

Changes to These Terms

We may update these Terms to reflect changes in our practices. The latest version will be posted on this page.

By continuing to use https://waterdamagerestorationplano.net/, you accept any revised Terms.

Governing Law and Dispute Resolution

These Terms are governed by Plano, Texas law. Any disputes must first go through 30 days of good faith negotiation. If unresolved, legal action will be handled in Plano, TX courts.

Contact

For questions or inquiries, write to Water Damage Restoration Plano, 101 E Park Blvd, Plano, TX 75074, United States. We will respond to written requests promptly.

Severability and Entire Agreement

If any part of these Terms is invalid, the rest remains in effect. These Terms are the complete agreement between you and Water Damage Restoration Plano regarding the website and services.

Force Majeure

We are not liable for delays or failures caused by events beyond our control, like natural disasters or supply issues. We will resume work as soon as reasonably possible.

This page provides general information and is not legal advice.